We make every effort to ensure that the shipment arrives at the destination on time, however does not guarantee a specific transit time.
We're responsible for arranging and managing transportation services, pending space and equipment availability within reasonable time as decided by Sonic Fresh.
Sonic has the right to choose the carrier and all aspects of transportation from goods location to the point of destination.
Sonic reserves the right to refuse service to anyone or any commodity for any reason.

For us customers are the most valuable, therefore we strive to exceed the customer's expectations. Using superior methodologies, we ensure total safety of consignments. Our customer's trust in our capabilities prominently places us in the industry. This also enables us to stand ahead in the industry from our industry competitors. To ensure effective services to our clients, we follow following set of actions:
Entire clearance processes of pre-shipment
Consultation for most effective air and sea shipment
Timely action on client's business inquiries
Offering complete documentation
Timely delivery
Constant tracking of cargo during motion

All cargo must be packed for suitable air ocean transit. Either boxed, crated or palletized and labelled with booking number, origin and destination addresses as well as phone numbers.

ISPM 15 wood packing regulations are widely in forced. Please ensure your compliance.

Customer is liable for all costs resulting from non-compliance and responsible for proper documents, permits and incurred charges. In any case of non-compliance, which include but are not limited to non-payment, no contact on behalf of the customer, Sonic Fresh shall generate a notice in writing within 28 days to the customer to dispose of such goods as Sonic sees fit at the expense of the customer.

Customer is liable for any changes/fees that may apply for special handling of goods, including but not limited to express service, hazardous goods, security or damages caused by hazardous goods.

All prices are subject to change without prior notice and are based on space and equipment availability.

Rates are subject to the actual surcharges. Please check with our office for updates on Surcharges.

Rates are applicable for Non-Hazardous, Non-Temperature Controlled and Containerized cargos only.

Please be advised that maximum amount accepted by credit card is $1,200.00. For amounts owing in excess of $1,200.00, payment must be by direct deposit, certified cheque, money order or wire transfer.

Please be advised that there are fees applicable for the following: cancellation, storage, documents changes after processing, hazardous goods, and, batteries..